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Information for the Public

Support for victims of domestic abuse

The link below will take you to the governments latest information for victims of domestic abuse.

Coronavirus (COVID-19): support for victims of domestic abuse – GOV.UK

Hands holding a phoneNew coronavirus helpline

Buckinghamshire Council now has a 24/7 phone number – 01296 383204 – set up specifically for calls relating to coronavirus only. This is the number to call if you have coronavirus-related concerns about an extremely vulnerable person.

Please do not call this number for general enquiries, medical queries or any non-coronavirus related enquiry.

Please use Buckinghamshire customer service centre number – 01296 395000 – for all other enquiries.

Community support hub information can be found at the Buckingham Gov Helpline

Domestic Abuse and Technology

The following link provides information regarding the misuse of connected devices in homes by perpetrators of Domestic Abuse.

Hidden Home Dangers: Avast and Refuge List the Ten Connected Devices Most Commonly Reported by Women Who Experience Domestic Abuse – Refuge Charity – Domestic Violence Help

Take the tour

Home Tech Tool | Refuge Tech Safety


Safeguarding is about making people aware of their rights, protecting them and preventing abuse.


Abuse of adults with care and support needs is where someone in a position of trust hurts, harms or causes someone distress.

Abuse is unacceptable; everyone has the right to be treated with dignity and respect and to live free of abuse or mistreatment, whether they live on their own, live with others, live in a care/nursing care home, attend a day centre or are in hospital.

The Care Act 2014 places a duty on local authorities to look into adult safeguarding concerns in relation to and adult who;

  • has needs for care and support (whether or not the local authority is meeting any of those needs) and;
  • is experiencing, or at risk of, abuse or neglect, and
  • as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

Abuse can happen anywhere – in a residential or nursing home, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.