The BSCP has a role in co-ordinating and ensuring the effectiveness of local arrangements to safeguard and promote the welfare of children. However, it is not accountable for the operational work of Partnership partners or any other agency working with children and young people in Buckinghamshire.
Any complaints about the operational work of such organisations should initially be directed through the relevant organisation’s complaints procedure. You should contact the organisation directly for further information on how to do this.
If you feel that the BSCP is acting against the interests of children and young people and wish to make a complaint about the way we discharge our functions, you should address your concerns to the Independent Chair of the BSCP.
You can make your complaint in writing, by email or telephone using the contact details on this page. The Independent Chair will give due consideration to all complaints and take any remedial action necessary. We will acknowledge all complaints within 10 working days and provide a full response within 28 working days. If we are unable to respond within these timescales then we will contact you and explain why.
Further information on the functions of Local Safeguarding Children Partnerships can be found in the Government Guidance Working Together to Safeguard Children (2018).